Case Studies

Family owned food distributor + Icertis case study

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New Contract Management Platform Helps Grocery Distributor Deliver the Goods Family-operated broad line food distributor with 175 locations in North America, providing products to food service businesses and operating its own retail locations. B U S I N E S S C H A L L E N G E In order to make 16,000 daily deliveries, this food service provider must operate 24 distribution centers and manage relationships with 3,500 suppliers. It's a logistical challenge that is getting more complex as the company grows. The company's manual contracting process wasn't up to the task. There were delays at every stage of the contract lifecycle, from initiation to final approval. Performing due diligence on third-party paper was labor intensive. Completed agreements were stored in local repositories within each department, making it difficult to track contractual commitments going forward. The company knew their current system was plagued with inefficiencies, but with limited visibility, it was a time-consuming task to produce an objective measure of contracting process. O B J E C T I V E Establish a framework for proactive governance, ensure compliance, and provide visibility into key business performance metrics. H I G H L I G H T S • Approval workflow automation • Full legal and financial compliance enforcement • Full visibility into agreements at any stage of the contract lifecycle • Ability to measure efficiency of the contract management process Food service provider turns to Icertis Contract Management (ICM) platform for the efficiency, control and 360-degree visibility their growing business need. C O M PA N Y P R O F I L E

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