Case Studies

Microsoft Next Generation Volume Licensing case study

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Microsoft Standardizes on the Icertis Contract Management Platform to Manage Its Enterprise Volume Licensing and OEM Business Worldwide B U S I N E S S C H A L L E N G E Due to the rapid growth of Microsoft's cloud business, the company's enterprise volume licensing and OEM contracting processes need to be quickly enhanced to deliver more velocity and scale supporting contracting needs across the world and in multiple languages. In addition, the sales team demanded continued world-class contracting velocity, especially during the critical quarter-end and year-end periods. The powerful combination of Microsoft Azure's auto-scaling enterprise cloud, coupled with the Icertis Contract Management (ICM) platform's ability to handle the complexity and pace of a US$60 billion cloud business, ensures smooth handling of surges in demand when salespeople rush to get sales agreements signed. O B J E C T I V E Handle peak contracting periods for the company's rapidly growing worldwide cloud business across multiple geographies and languages. H I G H L I G H T S • Auto-scaling to handle peak demand at 175 agreements/minute • Reduced contract cycle time from 90 days to 15 days • Support clauses, templates and agreements globally for all regions and languages where Microsoft licenses its products • Supports familiar standard Microsoft CRM User Interface Microsoft is a world leader in software, services, devices and technology solutions. Microsoft's Next Generation Volume Licensing (NGVL) platform is the foundation for its $60 billion per year Enterprise Volume Licensing and OEM business globally.

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