Case Studies

Payment provider case study

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Payment Solutions Provider Simplifies Contract Management with the Icertis Contract Management (ICM) Platform B U S I N E S S C H A L L E N G E This industry leader helps the fleet, travel and healthcare industries keep pace with the ever-changing landscape of payments. One of the key reasons for the company's success is their ability to make complex payment processes more efficient. Yet, their contract management system had some efficiency problems of its own. Executed contracts were stored on local hard drives or in file cabinets. There was a lack of integration into other information systems. Contracts moved slowly from initiation to the approval stage. Renewal dates and other key milestones were difficult to track. The company needed more than a centralized repository. They needed an entirely new contract management platform–one with the capability to support a thriving business far into the future. O B J E C T I V E Replace outdated contract management system with one capable of supporting their targets for growth and commitment to digital transformation. H I G H L I G H T S • Multi-lingual support for international business • Aggressive implementation schedule to get new system up and running • Improved visibility into contract milestones and key commitments • Detailed audit trail of contract activities across the enterprise • Seamless integration into Salesforce, Oracle BPM, Microsoft Dynamics and other systems Global enterprise deploys ICM to ensure compliance, improve visibility and accelerate contract velocity. C O M P A N Y P R O F I L E Leading provider of corporate payments solutions for vehicle fleets and the travel and healthcare industries with $1 billion in revenue and more than 2,600 employees.

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